Custom Tumbler Orders
Unfortunately due to the nature of custom work no refunds or exchanges will be offered once the production of your custom item has been started. You will be contacted for approval of design and colors along the way so that we ensure that your custom orders are exactly how you are envisioning.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.